We collect information you voluntarily provide through consultations, forms, appointments, service requests, or communications. This may include your name, email address, phone number, date of birth, service preferences, appointment details, and healthcare information you choose to share.
We may automatically collect limited technical information, including browser type, device category, pages viewed, and general website activity. This information helps maintain security, improve performance, and understand how visitors use our website.
We use collected information to respond to enquiries, arrange consultations, coordinate requested services, provide healthcare support, communicate important information, and improve our website and services.
Healthcare information you voluntarily provide is treated confidentially and used for the purpose for which it was submitted. Website forms do not replace professional medical evaluation, diagnosis, or a complete medical record.
We may use cookies and similar technologies to support essential website functions, remember preferences, improve security, maintain sessions, and understand general website usage. Browser settings may allow you to control or disable certain cookies.
We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no internet-based system can guarantee complete security.
Operational messages may be sent regarding appointments, consultations, and requested services. Marketing communications and newsletters are sent where permitted and, when required, with your consent. You may withdraw consent for optional communications at any time.
We do not sell, rent, or trade personal information for advertising purposes. Information may be shared with trusted providers when necessary for healthcare services, scheduling, communications, payments, website operations, or other requested services.
Third-party providers may support hosting, scheduling, email delivery, analytics, payments, or other website functions. Such providers receive information reasonably necessary for their services and are expected to maintain appropriate privacy and security protections.
This website may contain links to external websites or resources. External websites maintain their own privacy practices. We are not responsible for the privacy, security, content, or information-handling practices of websites outside our control.
We retain information only as long as reasonably necessary to provide services, maintain appropriate records, resolve disputes, meet legal obligations, and protect legitimate interests. Certain healthcare or administrative records may require longer retention periods.
Depending on applicable law, you may request access, correction, deletion, restriction, or a copy of your personal information. You may also object to certain processing or withdraw consent where applicable.
Privacy requests may require reasonable identity verification before information is disclosed, changed, or deleted. This helps protect personal information from unauthorized requests and prevents inappropriate access to confidential records.
Where required by law, children should use this website with appropriate involvement from a parent, guardian, or authorized adult. We do not knowingly collect children's information where such collection is prohibited by applicable law.
This Privacy Policy may be updated when our services, information practices, security measures, or legal requirements change. Updated information will be published on this website for visitors to review.
Questions regarding this Privacy Policy, personal information, privacy choices, or data handling can be submitted through the privacy or contact options available on this website. Privacy enquiries will be handled appropriately and confidentially.